Trampoline Pro Warranty Information

 

Jump Slammer Lifetime Parts Warranty

The Jump Slammer comes with a lifetime parts warranty. Every part of the Jump Slammer is covered under the lifetime parts warranty. You can use the below link to order the more popular part. If you need a part that is not on the listing feel free to reach out to us via the chat button in the bottom right corner or email us at support@trampolinepro.com.

Jump Slammer replacement parts

 

Jumping Mats

Our Jumping Mats come with a 1-year manufacturer's warranty that covers damage occurring during normal use (v-ring pops off, etc). If the damage was caused by non-normal use for example someone pokes a hole in the mat or burns the mat, etc those are not covered under the warranty.

 

Safety Net and Pads

Our Safety Nets and Pads come with a 6-month manufacturer's warranty that covers damage occurring during normal use (one of the straps comes off, etc). If the damage was caused by non-normal use for example someone pokes a hole in the net/pad or burns the net/pad or cuts the net/pad, etc. those are not covered under the warranty.

 

Ladders and Slides

Our ladders and slides come with a lifetime parts warranty that covers damage occurring during normal use (Step breaks, Stitching come comes undone, etc). All you need to do is reach out to us via the chat button in the bottom right corner or email us at support@trampolinepro.com.

 

T-PRO Warranty

Take the leap and join the T-Pro warranty program today to double the warranty for your jumping mat, safety net, and pad purchases. To join, all you need to do is reach out to us via the chat button in the bottom right corner or email support@trampolinepro.com. Please provide us with your name, order number, and email address. We also require that all claims be started at least one week before your warranty expiration. Happy bouncing awaits!